Logo

Bongo: Help Center

English (US) Español Français (Canada) Português do Brasil
Submit a request Sign in
Hello, what can we do for you?

Learners - Video Assignments

Find out how to complete Video Assignments & other user information

Virtual Classroom

Discover how to use our webconferencing tool & all the useful features it offers

Instructors & Designers

Learn how to set up Video Assignments & the best ways to apply them

Requirements & Troubleshooting

View these technical tips & requirements to ensure the best possible experience

Promoted articles

  • Getting Started - Learners

    Serves as a starting point for learners who are...

  • Record a PowerPoint Presentation on a Single Screen

    Learners: demonstrates how to simultaneously re...

  • Learners - Understanding Your Auto Analysis™ Report

    Explains how learners can access and review the...

  • How to Check Your System Before Entering Virtual Classroom

    Provides resources and tips to ensure a quality...

  • How Can I Use Virtual Classroom? 💡

    Describes the applications and features of Virt...

  • Troubleshooting Within Virtual Classroom

    Explains and provides solutions for issues you ...

  • Getting Started - Instructors

    Serves as a starting point for instructors who ...

  • Auto Analysis™ and PhraseGen™ Overview

    Demonstrates the workflow of Bongo's Auto Analy...

  • Common Troubleshooting Solutions

    Outlines common solutions to browser, internet,...

Release Notes

Current Release Notes

  • Bongo 22.11 Release Notes
  • Bongo 22.10 Release Notes
  • Bongo 22.9 Release Notes
  • Bongo 22.8 Release Notes
  • Bongo 22.7 Release Notes
  • Bongo 22.6 Release Notes
See all 10 articles

2021 Release Notes

  • Bongo 21.11 Release Notes
  • Bongo 21.10 Release Notes
  • Bongo 21.9 Release Notes
  • Bongo 21.8 Release Notes
  • Bongo 21.7 Release Notes
  • Bongo 21.6 Release Notes
See all 10 articles

2020 Release Notes

  • Bongo 20.7 Release Notes
  • Bongo 20.6 Release Notes
  • Bongo 20.5 Release Notes
  • Bongo 20.4 Release Notes
  • Bongo 20.3 Release Notes
  • Bongo Service Patches, Spring 2020
See all 8 articles

Learners - Video Assignments

Learners - Get Started!

  • Getting Started - Learners
  • How to Check Your System Before Completing a Video Assignment
  • Learners - How to Access Bongo
  • How to Complete Individual Project
  • How to Complete Q&A
  • How to Complete Group Project
See all 7 articles

Videos & Assignment Meetings

  • Record a PowerPoint Presentation on a Single Screen
  • Record a Video
  • Upload a Video
  • Combine Videos
  • Learners - How to Schedule a Virtual Classroom Meeting
  • Access & Edit Recorded Assignment Meetings
See all 7 articles

Assignment Submission & Evaluation

  • Learners - Understanding Your Auto Analysis™ Report
  • Submit Assignment
  • Learners - Reset Your Submission
  • Peer Review & Self-Assessment

Virtual Classroom

Get Started & Set up

  • How to Check Your System Before Entering Virtual Classroom
  • How Can I Use Virtual Classroom? 💡
  • Instructors: Schedule Virtual Classroom
  • Instructors: Invite Others to Virtual Classroom
  • Launch & End Virtual Classroom

Join & Participate

  • Learners - Join an Instructor-Led Virtual Classroom
  • Call-In to Join Virtual Classroom
  • Audio & Video Basics in Virtual Classroom
  • Share Your Webcam in Virtual Classroom
  • Share Desktop in Virtual Classroom
  • How to Record a Virtual Classroom Session

Present & Communicate

  • Instructors: Attendance Log
  • Instructors: Breakout Rooms
  • Deliver Live Captions in Virtual Classroom
  • Moderators vs. Presenters in a Virtual Classroom Meeting
  • Upload Presentations in Virtual Classroom
  • Chat & Upload Files in Virtual Classroom
See all 8 articles

Settings & Troubleshooting

  • Troubleshooting Within Virtual Classroom
  • Downloading your Virtual Classroom Meeting Recording
  • Virtual Classroom Bandwidth Requirements
  • Virtual Classroom Settings

Instructors & Designers

Basics and Advanced

  • Getting Started - Instructors
  • Advanced Settings Overview
  • Peer Review - Advanced Settings

Add Assignments Through Your LMS

  • Bongo Integration Using LTI 1.1
  • Add a Video Assignment in MindTap
  • How to Set Up LTI Custom Meeting Launches
  • Add a Video Assignment in Sakai
  • Add a Video Assignment in D2L Brightspace
  • Add an Assignment in Canvas
See all 9 articles

Instructor Grading & Feedback

  • Instructors: Evaluate & Score Submissions
  • Evaluation Types
  • Add a Rubric
  • Score with a Rubric
  • Reset Learner Submission

Individual & Group Project

  • Auto Analysis™ and PhraseGen™ Overview
  • Individual Project Overview 💡
  • Set Up Individual Project
  • Reflection Questions - Individual Project
  • Group Project Overview 💡
  • Set Up Group Project
See all 8 articles

Question & Answer

  • Question & Answer Overview
  • Set Up Question & Answer
  • Question & Answer - Advanced Settings

Interactive Video

  • Interactive Video Overview
  • Set Up Interactive Video

Requirements & Troubleshooting

System Requirements

  • Best Practices for Recording
  • Device Compatibility
  • Basic System Requirements
  • Browser Compatibility
  • Network Ports Used by Virtual Classroom

Accessibility

  • How to Automatically Generate Captions for a Video
  • Captioning Videos in Bongo
  • Supported Languages In Bongo
  • Captioning Videos as a Caption Manager

Troubleshooting

  • Common Troubleshooting Solutions
  • Browser Cookie Settings

Accessing Bongo Directly

Accessing and Using Bongo

  • Logging in to Bongo
  • Instructors: Creating and Managing Courses
  • Instructors: Using Auto Enrollment
  • Instructors: Creating and Managing Assignments
  • Roles in Bongo

Embedding Bongo

  • Instructors - Accessing Bongo from your Learning Platform

Release Notes

  • Bongo Direct 22.8 Release Notes
  • Bongo Direct 22.7 Release Notes
  • Bongo Direct 22.6 Release Notes
  • Bongo Direct 22.5 Release Notes
  • Bongo Direct 22.4 Release Notes
  • Bongo Direct 22.3 Release Notes
See all 8 articles