Lists the specific browser compatibility with each major feature. For full system requirements, click here.
For best functionality, be sure to use Chrome or Firefox.
| Browser | In-Browser Video Recorder | Enter Meetings | Desktop Sharing | Other Features |
|---|---|---|---|---|
| Chrome | Yes | Yes | Yes | Yes |
| Firefox | Yes | Yes | Yes* | Yes |
| Edge | No | No | No | Yes |
| Safari | No | No | No | Yes |
| Internet Explorer | No | No | No | Yes |
| iPhone/iPad - Safari | Yes | Yes | No | Yes |
| iPhone/iPad - Chrome/Firefox | No | No | No | Yes |
| Android/Tablet - Chrome/Firefox | Yes | Yes | No | Yes |
| Other | No | No | No | Yes |
*Important
Desktop share within Virtual Classroom is only fully supported in Chrome. In Firefox, you can only share a specific application window. If you want to share your entire screen, use Chrome.
Most browsers will update automatically (or have an option to do so). If you run into issues using Bongo (formerly YouSeeU), try (re)installing your browser - as you may have too many add-ons or restrictions.
Comments
Why is your software not supporting Chromebooks and Chrome browsers? As Chromebook grow in the market share of laptops, many students and instructors will run across errors. Do you plan on offering this in the future? When bids for university contracts come up with D2L, this may be an issue.
Hi Michael! See my response here: https://bongolearn.zendesk.com/hc/en-us/articles/360003760493/comments/360001144113
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