Lists the specific browser compatibility with each major feature. For full system requirements, click here.
For best functionality, be sure to use Chrome or Firefox. Most browsers will update automatically (or have an option to do so). If you run into issues using Bongo, try (re)installing your browser - as you may have too many add-ons or restrictions.
| Browser | Video Recorder | Enter Meetings | Desktop Sharing | Other Features |
|---|---|---|---|---|
| Chrome | Yes1 | Yes | Yes | Yes |
| Firefox | Yes1 | Yes | Yes* | Yes |
| Edge | No | No | No | Yes |
| Safari | No | No | No | Yes |
| Internet Explorer | No | No | No | Yes |
| iPhone/iPad - Safari | Yes 2 | Yes | No | Yes |
| iPhone/iPad - Chrome/Firefox |
Chrome - Yes2 Firefox - No |
No | No | Yes |
| Android/Tablet - Chrome/Firefox | Yes 2 | Yes | No | Yes |
| Other | No | No | No | Yes |
Notes
*Desktop share within Virtual Classroom is only fully supported in Chrome. In Firefox, you can only share a specific application window. If you want to share your entire screen, use Chrome. When using Bongo in Firefox 70 within an iframe or private window, screenshare will not work. This was identified as a Firefox bug and fixed in their 70.0.1 release. If you are using Firefox 70, please update to Firefox 70.0.1 to avoid this issue.
1 By using a desktop/laptop you will be prompted to use the Bongo recorder to create your video.
2By using a mobile device, you will be prompted to use the built-in device recorder to create your video.
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