To view learner instructions for resetting their submission, click here. Please note, learners can only reset Individual/Group Project submissions, and they can only reset if no grades have been assigned and no peer reviews have been given. If a learner needs a Q&A or Interactive Video submission reset, you will need to reset it for them.
To reset a learner’s submission, first navigate to the activity overview and find the learner's name. Then, click the student's name to view their submission.
Once you've navigated to the learner's submission, click the Reset icon in the upper right corner of your screen.
After clicking this icon, you will be asked for confirmation before the system performs the action. To confirm, click Reset.
The steps needed to access the activity overview will depend on your LMS. For example, you may navigate to the overview by clicking the assignment name in your LMS, or by clicking the "Overview" option in the assignment list.
When Individual/Group Projects are reset, the project will be sent back to the Ready to Submit stage. The learner’s video, documents, and links will not be lost. The learner can submit these elements or different elements when ready.
For Q&A assignments, you can reset answers before or after all the questions are processed and combined - the process is just slightly different.
Mid-Processing: To reset an individual question while they are processing, click the vertical ellipsis to the right of the video. Then select Retake.
Confirm by selecting Retake.
Post-Processing: If you are resetting a question after the videos have processed and combined, you will be prompted to select the questions you would like to reset.
Select the checkboxes next to the appropriate videos and click Reset.
Currently, Interactive Video submissions can only be reset if all questions are Multiple Choice. To reset Interactive Video submissions that include video responses, please contact our support team using the link "Submit a request" at the top of this page.