Basic System Requirements

Follow

Outlines requirements and recommendations for your browser, internet connection, and device.

Note

To use Virtual Classroom, you may need to ask your staff involved with integration to open certain firewall ports.

To ensure the best learning and training experience possible, please follow the requirements and recommendations below:

Browser
The supported browsers are Chrome and Firefox. When using Bongo, you must be using one of those 2 browsers for full functionality. Your Internet browser must be up-to-date (installed or updated within the last month). 

Note

Desktop share within Virtual Classroom meetings is only fully supported within Chrome. In Firefox, you can share a single application window.

Most browsers will update automatically (or have an option to do so). To check for pending updates, view Chrome instructions or Firefox instructions.

If you run into issues using Bongo, try (re)installing Chrome or Firefox, as your current browser may have too many add-ons or restrictions.

For more specific information about which browsers support which features, click here.

Internet
Video Assignments: at least 1 Mbps upload/download speed

Virtual Classroom Meetings: Speed requirements within Virtual Classroom depend on the features used during the meeting. Please review this article to calculate the speed needed for your session.

If you want to check your network speed independently of a Video Assignment or Virtual Classroom Meeting, you can check here:

Test My Speed

As a general rule, the better your internet connection, the better experience you will have.

Pro Tip

If your connection is unstable/below the speeds recommended above, then use a wired connection or a stable wireless connection while uploading/recording.

Device

Recommended Devices

  • Mac/PC
  • Desktop/Laptop

Supported Devices

  • iPhone/iPad
  • Android/Tablet

Learn more about device compatibility here.

Desktop Mobile

You must have a webcam and microphone working with your computer (most are built-in). If you don’t have a built-in webcam/mic, they can be purchased and plugged into your computer.

To find your mic/webcam settings, review your computer documentation.

External Recorders

You can also use an external video camera or mobile device to record and upload videos for Individual Project and Group Project (Q&A and Interactive Video responses must be recorded within the assignment).

Note

The maximum video file size is 20GB. Please note that the larger your file size, the longer uploading and processing times will take - especially if you have a poor internet connection.

If you need to reduce the file size or trim the starting/ending points, use a standard program like Microsoft Movie Maker or iMovie. These programs should be on your computer or be easy to add.
26 out of 30 found this helpful

Comments

0 comments

Article is closed for comments.