Support Team
Activity overview
Latest activity by Support Team-
Support Team created an article, Device Compatibility
Lists the specific device compatibility with major features. For full system requirements, click here. Device Record Video Enter Virtual Classroom Desktop Sharing VC Presentation Features VC Com...
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Support Team created an article, Common Troubleshooting Solutions
Outlines common solutions to browser, internet, and device issues. For Virtual Classroom specific troubleshooting solutions, click here. Be sure to review our Basic System Requirements as well. ...
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Support Team created an article, Browser Compatibility
Lists the specific browser compatibility with each major feature. For full system requirements, click here. For best functionality, be sure to use Chrome or Firefox. Important When using Bongo ...
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Support Team created an article, Learners: Reset Your Submission
Learners: explains how to reset learner submissions for Individual Project and Group Project. Instructors See how to reset learner submissions here. Important You cannot reset your own assign...
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Support Team created an article, Instructors: Evaluate & Grade Submissions
Instructors: demonstrates the primary functions of the Gradebook. To learn more about Grading Types, click here. Navigate to the Gradebook First, you'll need to navigate to the Gradebook in Bong...
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Support Team created an article, Reflection Questions - Individual Project
Instructors: Explains how to set up Reflection Questions for Individual Project, then view the Reflection Responses after learners have submitted their assignment. Depending on your organization, y...
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Support Team created an article, Set Up Interactive Video
Instructors: outlines how to set up an Interactive Video activity. To learn more about Interactive Video, see the Interactive Video Overview. To ensure the best experience possible, please follow ...
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Support Team created an article, Add a BrightSpace Video Assignment in D2L
D2L (Brightspace/Daylight) users: explains how to add a Video Assignment within BrightSpace. Within Brightspace, there are 2 different methods to access the Assignments page. Method 1 Method 2 Wi...
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Support Team created an article, Add Standalone Courses & Assignments in Moodle
Standalone instructors: Shows how to create a course in a Standalone environment. When you first access your course within standalone Moodle, you will be given the option to set up a new course or ...
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Support Team created an article, Launch & End Virtual Classroom
Explains how to launch & end Virtual Classroom meetings. Quick Tips Users completely new to Virtual Classroom may want to read the general overview here. Also, please be sure to review our Basic...