Support Team
Activity overview
Latest activity by Support Team-
Support Team created an article, Bongo 26.5 Release Notes
Indicates the customer-facing features and changes included in the Bongo 26.5 update, released on June 4, 2026.Role Play - More Responsive AgentVarious changes to the AI Role Play Agent have been m...
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Support Team created an article, Bongo 26.4 Release Notes
Indicates the customer-facing features and changes included in the Bongo 26.4 update, released on May 7, 2026.Role Play - Improved Learning Objective Generation and Automatic CoachingWhen generatin...
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Support Team created an article, How to Complete a Bongo Role Play
Role Play assessments let you practice conversations with an AI agent that responds just like a real person would. You'll need to think on your feet and adapt based on what the AI says back to you....
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Support Team created an article, Role Play (Overview & Set up)
Overview:The Role Play workflow in Bongo lets users practice real-world conversational skills through interactive AI-powered simulations. This assessment type enables users to engage in dynamic, tw...
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Support Team created an article, Bongo 26.3 Release Notes
Indicates the customer-facing features and changes included in the Bongo 26.3 update, released on April 2, 2026.Role Play - New Assignment TypeRole Play is a new Bongo assignment where learners int...
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Support Team created an article, Bongo 26.2 Release Notes
Indicates the customer-facing features and changes included in the Bongo 26.2 update, released on March 5, 2026.Automatic CaptionsLearner videos that are analyzed using Bongo’s AI Feedback will now...
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Support Team created an article, Bongo Direct 25.3 Release Notes
Indicates the customer-facing features and changes included in the Bongo Direct 25.3 update, released on December 18, 2025.General EnhancementsThe members list now indicates if users have been adde...
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Support Team created an article, Bongo 25.3 Release Notes
Indicates the customer-facing features and changes included in the Bongo 25.3 update, released on December 11, 2025.Smart Score - Scoring ImprovementsResponse Criteria within Question & Answer, and...
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Support Team created an article, Bongo 25.2 Release Notes
Indicates the customer-facing features and changes included in the Bongo 25.2 update, released on July 24, 2025.Smart Scoring - Additional Language SupportSmart Scoring now supports videos submitte...
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Support Team created an article, Bongo Direct 25.2 Release Notes
Indicates the customer-facing features and changes included in the Bongo Direct 25.2 update, released on May 29, 2025. Custom Logo Support Custom logos can now be added to your organization so you...