Browser Compatibility

Follow

Lists the specific browser compatibility with each major feature. For full system requirements, click here.

For best functionality, be sure to use Chrome or Firefox. Most browsers will update automatically (or have an option to do so). If you run into issues using Bongo, try (re)installing your browser - as you may have too many add-ons or restrictions.

Browser Video Recorder Enter Meetings  Desktop Sharing Other Features 
Chrome Yes1 Yes Yes  Yes
Firefox Yes1 Yes Yes*  Yes 
Edge (Chromium)* Yes1 Yes Yes  Yes 
Safari No No No  Yes 
Internet Explorer No  No  No  Yes 
iPhone/iPad - Safari Yes 2 Yes No Yes
iPhone/iPad - Chrome/Firefox

Chrome - Yes2

Firefox - No 

No  No  Yes 
Android/Tablet - Chrome/Firefox Yes 2  Yes No  Yes 
Other No No No Yes

Notes

*Desktop share within Virtual Classroom is only fully supported in Chrome. In Firefox, you can only share a specific application window. If you want to share your entire screen, use Chrome. When using Bongo in Firefox 70 within an iframe or private window, screenshare will not work. This was identified as a Firefox bug and fixed in their 70.0.1 release. If you are using Firefox 70, please update to Firefox 70.0.1 to avoid this issue.

*The newest version of Microsoft Edge (Chromium) must be downloaded on your device in order to be compatible with Bongo. Any versions previous to the new Microsoft Edge (v. 79.0.309) will NOT be compatible with our site.

1 By using a desktop/laptop you will be prompted to use the Bongo recorder to create your video.

2By using a mobile device, you will be prompted to use the built-in device recorder to create your video. 

28 out of 28 found this helpful

Comments

0 comments

Article is closed for comments.