Bongo AI Coach Overview

About Bongo’s AI Coach

Bongo is the video and AI platform that lets you coach & assess users at scale. How? Users record themselves pitching, problem-solving, or narrating product use in real-world scenarios and receive both AI and human feedback.

Bongo’s AI Coach provides immediate, objective feedback on a user’s response, helping them understand what they did well and where they can improve. It allows users to reflect and adjust in the moment, without waiting for an evaluator to review their submission.

By delivering consistent feedback at scale, AI Coach supports practice, confidence-building, and improvement while reducing the time evaluators spend on repetitive guidance.

AI Coach is available in Individual and Question & Answer assignments.

  Pro Tip

Depending on the organization’s contract, AI Coach may be a premium feature.

AI Coach is available in the following languages:

English, Dutch, French, Canadian French, German, Spanish, and Portuguese.

AI Coach includes Performance Metrics and/or Delivery Metrics

Performance metrics focus on how users are applying the content they have learned. AI Coach will evaluate whether a user articulates the right concepts, decisions, or behaviors in context.

Delivery metrics focus on how a response is delivered. They measure aspects such as tone, pacing, clarity, filler words, and overall presentation style. These metrics help users improve communication habits and confidence.

Together, performance and delivery metrics provide a more complete view of readiness, providing insight into how well a user communicates and how well they understand and apply what they know.