Submit a request – Bongo: Help Center

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Your email address

Institution email address

If different than above, please provide your email address associated with Bongo. Usually, this is your institution email address

Your name

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Subject

Device

Please specify the device used when accessing Bongo. If you have tried more than one device, please specify which ones you have tried

Browser

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Description

Please enter specific details regarding your question or issue. The more details, the better!

Priority

Please indicate the level of priority this case has for your organization. Low: questions about Bongo functionality and features. Normal: service degraded for a specific user. High: service degraded for many users. Urgent: service degraded for new, pilot, and high-revenue customers.

User who experienced the issue

Name of institution

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Attachments

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