Support Team
Articles
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How Can I Use Virtual Classroom? 💡
Describes the applications and features of Virtual Classroom - a web-conferencing meeting space. To ensure the best experience possible, please follow our Basic System Requirements. To use Virtual...
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How to Complete Individual Assignment
Learners: explains the workflow you will follow to complete an Individual Assignment. To ensure the best experience possible, please review our Basic System Requirements and Check your System befor...
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How to Complete Group Assignment
Learners: explains the workflow you will follow to complete a Group Assignment. To ensure the best experience possible, please follow our Basic System Requirements. Instructors Learn more about ...
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Record a Video
Explains how to record a video within the tool. To ensure the best experience possible, please review our Basic System Requirements and Check your System before starting your assignment. Within the...
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Instructors: Schedule Virtual Classroom
Instructors: explains how to schedule, edit, and cancel Virtual Classroom meetings. You can schedule a Virtual Classroom meeting with your entire class, an individual learner, or multiple learners ...
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Launch & End Virtual Classroom
Explains how to launch & end Virtual Classroom meetings. Quick Tips Users completely new to Virtual Classroom may want to read the general overview here. Also, please be sure to review our Basic...
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Browser Compatibility
Lists the specific browser compatibility with each major feature. For full system requirements, click here. For best functionality, we recommend Chrome, Microsoft Edge (Chromium), and Firefox. If y...
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Submit Assignment
Explains how to submit your Individual Project or Group Project. To ensure the best experience possible, please follow our Basic System Requirements. Pro Tip With Bongo's Automated Feedback feat...
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How to Record a Virtual Classroom Session
Explains how to record and access Virtual Classroom sessions. Only moderators can record the meeting. In order to have permission to record the meeting, you must launch into the meeting from a Bong...
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Common Troubleshooting Solutions
Outlines common solutions to browser, internet, and device issues. For Virtual Classroom specific troubleshooting solutions, click here. Be sure to review our Basic System Requirements as well. As ...