Support Team
Articles
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Instructors: Breakout Rooms
For instructors: explains how to set up Breakout Rooms in Virtual Classroom. To ensure the best experience possible, please follow our Basic System Requirements. Quick Tips Depending on your orga...
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Device Compatibility
Lists the specific device compatibility with major features. For full system requirements, click here. Please note that the matrix below assumes you are using Chrome, Firefox or the newest version ...
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Peer Review - Advanced Settings
Explains how to customize peer review in Individual Project, Question & Answer, Group Project, and Interactive Video assignments using Advanced Settings. Within advanced peer review settings, you...
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Instructors: Schedule Virtual Classroom
Instructors: explains how to schedule, edit, and cancel Virtual Classroom meetings. You can schedule a Virtual Classroom meeting with your entire class, an individual learner, or multiple learners ...
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Common Troubleshooting Solutions
Outlines common solutions to browser, internet, and device issues. For Virtual Classroom specific troubleshooting solutions, click here. Be sure to review our Basic System Requirements as well. As ...
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Record Virtual Classroom Session
Explains how to record and access Virtual Classroom sessions. Only moderators can record the meeting. In order to have access to record the meeting, you must launch into the meeting from a Bongo pa...
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Share Desktop in Virtual Classroom
Explains how to share your screen in the Virtual Classroom meeting space when using Chrome. Users completely new to Virtual Classroom may want to read the general overview here. Also, please be su...
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Getting Started - Instructors
Serves as a starting point for instructors who want to learn more about the platform. Welcome! Welcome to Bongo! Our video assessment tools enable experiential learning and soft skill development a...
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Advanced Settings Overview
For instructors: gives an overview of the available advanced settings within Individual Project, Group Project, Question & Answer, and Interactive Video assignments. Some advanced settings apply to...
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Submit Assignment
Explains how to submit your Individual Project or Group Project. To ensure the best experience possible, please follow our Basic System Requirements. Pro Tip With Bongo's Auto Analysis™ feature,...