Audio & Video Basics in Virtual Classroom


Provides basic instructions and troubleshooting tips regarding the use of audio and video within a Virtual Classroom Meeting. 

Quick Tips

  • Users completely new to Virtual Classroom may want to read the general overview here. Also, please be sure to review our Basic System Requirements, Bandwidth Requirements and  Common Troubleshooting Solutions.
  • Before entering the meeting, we recommend reviewing the quick tips and session management instructions located on the meeting lobby page.
  • You can use this website's service to verify that your browser has permission to use webcam, and you can use this website’s service to check that your browser has permission to use the microphone. NOTE: You may also need to Allow access to the microphone and camera in your system Privacy settings.
  • If you are experiencing network issues or poor performance, you can disable webcams being displayed to you in Virtual Classroom Settings.
  • If you hear feedback after joining audio, try reducing the volume on your device.

Will you speak, or listen only?

  1. If you intend to speak/present at any point, click the microphone icon. Please note: you will need to allow permission for your browser to access your mic.
  2. If you are going to listen only and do not intend to speak, click the headphone icon.
  3. Do NOT click the X, as you will be unable to speak or listen.


Echo Test

The echo test will ensure that your microphone and speakers are working within our system. Only click the thumbs up icon if you can hear yourself, and if you do not hear yourself, click the thumbs down icon.


Audio Settings

If you fail the echo test, you may:

  1. need to change your microphone source.
  2. need to change your speaker source.
  3. test your speakers here.
  4. retry the echo test after changing the settings.


Meeting Audio


If you don’t see the mic symbol, no one can hear you. You’ll need to click Join Audio.


Made sure the mic symbol is pulsing when you’re speaking.


You can mute and unmute yourself.


If you click Leave Audio, you’ll no longer be able to speak or hear audio.

Webcam Sharing

Now that you’re all set with audio, you could share your webcam. In Virtual Classroom, up to 7 webcams can be shared simultaneously. Depending on the settings, you may or may not be allowed to have your webcam shared. For more info, please review this tutorial on how to share your webcam within a Virtual Classroom meeting.

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